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Accepting e-documents with e-signatures: A small step for government, a giant leap for the country

Improving export performance is a national priority for Sri Lanka. However, the room for exporters to improve their export competitiveness is significantly constrained by the time it takes to process export documentation at various Sri Lankan border agencies.

As such, Sri Lanka can significantly improve the competitiveness of its exporters by reducing processing times at the border. A proven method in this regard is the use of Electronic Document (e-document) processing platforms for trade. Currently in Sri Lanka, the benefit of this particular opportunity is being hobbled by the non-acceptance of electronic signatures (e-signatures) despite most of the prerequisites and systems being in place.

This policy note sets out the main findings of a study conducted by Verité Research on the non-acceptance of e-signatures in Sri Lanka.

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Last modified: November 11, 2023